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New Contributor
Posts: 4
Registered: ‎03-19-2011
My Device: Storm 9530
My Carrier: Verizon

How do you post on the forums?

I have a problem with my BB Storm.  I've looked and looked and can't find the answers in the Solution Center or in the Forums.  I went to the trouble of registering, but can't find a way to post a comment (until I stumbled on this).  Can someone let me know how to do this from the point of signing in?

Guru I
Posts: 19,017
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: How do you post on the forums?

please follow the following very easy steps:

  1. go to the homepage of the forum : http://supportforums.blackberry.com/
  2. choose the board you want to post your question in, let's assume you want to post a spcific question about the 9630, it would be the "BlackBerry® Tour™ Smartphone" board
  3. you will get to this page : http://supportforums.blackberry.com/t5/BlackBerry-Tour-Smartphone/bd-p/9630
  4. above the discussions list, you will see a blue button "New Message", click on it to create a new discussion and type in your question with as much information as possible.

 

one note though :

is your device a Storm 9530 or a Tour 9630 ? because in your profile you wrote "Storm 9630" that does not exist.




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 4
Registered: ‎03-19-2011
My Device: Storm 9530
My Carrier: Verizon

Re: How do you post on the forums?

Thanks for your help.  It worked.  I don't know how to change the error re:  the phone model.  It is a 9530, not a 9630.

Regular Contributor
Posts: 3,927
Registered: ‎12-02-2009
My Device: .
My Carrier: .

Re: How do you post on the forums?

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New Contributor
Posts: 9
Registered: ‎08-02-2011
My Device: Blackberry Bold 9000
My Carrier: o2

Re: How do you post on the forums?

Thanks! Finally, I thought it was impossible to post on the forum, is NOT made easy!