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New Contributor
Posts: 3
Registered: ‎02-26-2013
My Device: n/a
My Carrier: n/a

App not available for users

Hope you can please help me.

We have released the following app, http://appworld.blackberry.com/webstore/content/91546/?lang=en&countrycode=GB but our clients cannot download this or see it only the old version.

It's really important this is resolved ASAP as their event is time critical.

Can someone at BB help to resolve this indexing issue.

thanks

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: App not available for users

Hi and Welcome to the Community!

 

This site is a user-to-user community, not a channel for any formal communications with BlackBerry. As a developer, you should have access to the dedicated Vendor Portal, where you can seek help directly from BlackBerry. Otherwise, the Developers section of this site might help:

Good luck!

 


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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