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Contributor
Posts: 14
Registered: ‎03-15-2013
My Device: blackberryZ10
My Carrier: mtn

App world keeps on shutting down

OMG, i give up with this Z10, besides the fact that it is slow to open, im hardly 1 minute, trying to brouse for apps, it tells me it must shut down, yhis happens all the time, ive tried taking off thr battery and reboot, i dont know what to do, so annoying
Developer
Posts: 648
Registered: ‎09-26-2012
My Device: Limited Edition Z10, Playbook 16GB/32GB, Dev Alpha A/B/C
My Carrier: Mobile Vikings

Re: App world keeps on shutting down

I can understand that you don't like your phone constantly shutting down.
Have you tried resetting your phone to the factory settings, this could maybe solve the problem? I can not guarantee any results. Also, make sure to have backed up your information.


A like is always appreciated,
but a nomination for BB Elite even more :-)
You can also contact me on Twitter: @ndsmyter
Contributor
Posts: 14
Registered: ‎03-15-2013
My Device: blackberryZ10
My Carrier: mtn

Re: App world keeps on shutting down

Im not very techno savy, but there sure is a problem with my Z10, i cant go to app world, i can count seconds then it shuts down b4 i could brows any apps, also everything else is slow im taking it inn to the blackberry support people at the mall so they can check it out, maybe it needs software upgrade
Developer
Posts: 648
Registered: ‎09-26-2012
My Device: Limited Edition Z10, Playbook 16GB/32GB, Dev Alpha A/B/C
My Carrier: Mobile Vikings

Re: App world keeps on shutting down

If you already contacted BlackBerry Support, it is better to wait for their answer. They will probably know better what you should do in such cases.

I hope it gets fixed soon!


A like is always appreciated,
but a nomination for BB Elite even more :-)
You can also contact me on Twitter: @ndsmyter