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New Contributor
Posts: 2
Registered: ‎07-22-2013
My Device: Z10
My Carrier: Rogers

BB Travel will not up load westjet bookings

BB Travel automatically updates car rental info, air Canada, British air flight info but does nothing with confirmed bookings from westjet even though they are a recognized company/partner.  This problem occurred with older BB and continues with my new Z10.


Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: BB Travel will not up load westjet bookings



Welcome to the support community!

Could you provide a bit more information please so we can better assist?

How are these iteneraries being received on the BlackBerry Z10 smartphone? Are they received as .rtf attachments in your email account?
Is the email address you are using for this itinerary the same as your primary BlackBerry Travel email address?
What happens when you try forwarding your travel confirmation email to trips@blackberry.com?


I look forward to your response.



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