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Contributor
Posts: 29
Registered: ‎10-08-2010
My Device: Torch

BB Travel

BB Travel will not let me log on. I accidentally created a new accout (@live.ca). I logged on to BB Travel on my Z10. Now the app will not let me log on with any other account than my @live.ca account. I deleted this account through the app and again through the web. All I want to do is log on using my gmail account but alas this app is bent on forcing me to login with a non existant account.

 

 

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: BB Travel

Delete the @live.ca account in setting.
Sign up with the gmail account as a new account.
Contributor
Posts: 29
Registered: ‎10-08-2010
My Device: Torch

Re: BB Travel

Doesn't work. I've deleted the @live.ca account 5 times, it continues to exist. The next time I install the BB10 travel app, the app forces me to log in with the same @live.ca user name.

Meanwhile my @gmail.com account has all the correct trips and is being updated properly. I can log on through the website and see my trips no problem. It's the app where the problem exists.