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Downloaded Applications

Posts: 14
Registered: ‎03-27-2013
My Device: Priv
My Carrier: Rogers
Accepted Solution

BB world shows I have no apps

I have opened Blackberry world to search for updates, but it says I have no apps installed on my phone. I also slected the "available" tab and it says I have none available. 


I have several apps on my Q10 which are still usuable on my phone. 


I donwload new apps and instal them but they dont show up on my device. A little odd.


How do I fix this?




Hall of Famer III
Posts: 57,851
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG853), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: BB world shows I have no apps

Hi and Welcome to the Community!

I suggest that you clear the AppWorld application cache.

For legacy (pre-BB10) Devices: 

1. Open App World

2. Go to My World

3. Follow one (and only one!) of these steps:

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

3c. For newer (e,g., OS6 and 7) BB's, see this KB:

      • KB24714 How to clear the BlackBerry App World cache

4. AppWorld should close.

5. If your BB locks after issuing the cache clear, perform a battery pull reboot

6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes). .

If step (4) does not happen as listed, then the clear cache did not work.

For BB10 devices:

  • KB33818Downloaded applications in BlackBerry World are stuck in an Installing state and cannot be cancelled or removed from the download list

Hopefully it'll work for you! Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Posts: 14
Registered: ‎03-27-2013
My Device: Priv
My Carrier: Rogers

Re: BB world shows I have no apps

Ah thats fantastic! Except I just decided to wipe my whole device and start again lol.

But thanks!