Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded Applications

Reply
New Contributor
Posts: 5
Registered: ‎03-12-2013
My Device: BB10z
My Carrier: Viva Bahrain

BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

Hi, I have trying to buy apps from appsworld on my new BB10. I go thru the process where I agree for the payment and after that it thrown me a error of 1000. I got to this article Article ID: KB25368 which shed some light , but I was not yet successful. I am from Bahrain , use Viva Connection. I have used Standard Chartered & Citi Bank , & Pay Pal account alternatively , but seems the transaction on the apps world does not go thru , but the Bill is done which I confirmed with the banks and there is no restrictions on my cards.. I been to the service center, saying that you need to trying buy the apps from the website with the blackberry link connected.. which I done with the web installer, but that too was of no use, ends up with the same process. Please if there is any solutions or so for the same. I am on .82 version STL100-1 Regards, Sheldon.
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

Hey quinshel,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Have you tried a different form of payment?  

 

Also I would suggest following the steps in this KB article: www.blackberry.com/btsc/KB24454

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Contributor
Posts: 5
Registered: ‎03-12-2013
My Device: BB10z
My Carrier: Viva Bahrain

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

Hi,

I have tried this other forms as mention above..but seems no luck.
Is there a way to drop the appworld application and reinstall a new on in BB10.. maybe that would do the trick.
New Member
Posts: 6
Registered: ‎03-16-2013
My Device: z10
My Carrier: etisalat

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

I have the same problem
Been charged twice but still have no app
I was buying "Hide Files" for my Z10
Got an error 10000, got charged but no app
Please help...
New Contributor
Posts: 5
Registered: ‎03-12-2013
My Device: BB10z
My Carrier: Viva Bahrain

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

Hi,

 

Right Now ,

 

I got it done with paypal. which works

 

downloaded4 apps.. which was good.

 

Instead of HideFiles you u se File Vault, its easier to lock folders.. compared to select each and every file one by one to be hiden.

Thanks.

 

New Member
Posts: 6
Registered: ‎03-16-2013
My Device: z10
My Carrier: etisalat

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

Ok thanx buddy...
I'll try file vault with PayPal and update u on this
New Member
Posts: 6
Registered: ‎03-16-2013
My Device: z10
My Carrier: etisalat

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

Ok now I can't log in my PayPal account on blackberry world
Is says authorisation error ({0})
New Contributor
Posts: 5
Registered: ‎03-12-2013
My Device: BB10z
My Carrier: Viva Bahrain

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

Welll
Enter details of PayPal from the computer
And make sure ur cc is verified in the PayPal system.

What language does ur app world display.
New Member
Posts: 6
Registered: ‎03-16-2013
My Device: z10
My Carrier: etisalat

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

registered everything from my BlackBerry
It displays English...
I'll try using computer
New Member
Posts: 6
Registered: ‎03-16-2013
My Device: z10
My Carrier: etisalat

Re: BB10 Appworld , not successful in Buy Apps but Transaction is Gone thru.

And sometimes it displays Arabic as well