03-03-2013 04:38 AM
i am also using z10, n even my bbm is not working...my network provider is vodafone india...my emails are working properly....but bbm is not working on service provider..as soon as i disconnect my wifi my bbm stops working..
tried calling vodafone people..but they they have no solution for it..i am already BIS plan but still its not working...please help...
03-05-2013 02:16 AM
Mobily KSA has confirmed that, they are facing issues on BB Z10 They are still working to get a resolution for this. Until then, all mobily users will have connectivity issues. I heard STC and Zain works well on Z10
03-05-2013 04:45 AM
I'm facing quite similar problem, everythings works fine with Wi-Fi, plus the blackberry logo appears alongside the signal bar which from I read through help page that means the internet service, blackberry messenger service, email etc are working, but without Wi-Fi it just disconected right away, no blackberry logo alongside the signal bar, althought the signal shows 3g with full bar, i can't seem to access internet nor bbm.
I try contacting my provider they said I already got the right package for full internet service and bbm. All they can suggest is to go to the "Host Routing Table". From what I read, BB Z10 doesn't need any registration and bbm will just works with internet service not BIS anymore right?
The other thing is when I switch the sim back to my previous blackberry bold 9700, it notified right away through mail that the handheld has been registered with the wireless network and the internet + bbm works right away.
Is there something wrong with my Z10 settings?