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New Member
Posts: 2
Registered: ‎02-24-2013
My Device: Z10
My Carrier: T mobile

BBM on Z10

Hi

I just moved to a Z10. My company IT staff started BBM 'as new' and did not bother to wait until I do it and import my contacts. I lost all my BBM contacts now. Any idea how can 're log in' and import my BBM contacts.

 

Many thanks in advance

 

best regards

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BBM on Z10

Hey meesh316,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

On the BlackBerry Z10 it will bring over any BBM contacts attached to your BlackBerry ID.  If you still have your previous BlackBerry smartphone, you can attempt to migrate the data over.  Follow the steps in this KB article: www.blackberry.com/btsc/KB33322

 

If you do not have the previous BlackBerry smartphone, then you will need to manually add each contact via email or PIN number.

 

Let me know if you have any more questions.

 

Cheers.

 

 


-ViciousFerret


 


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New Member
Posts: 2
Registered: ‎02-24-2013
My Device: Z10
My Carrier: T mobile

Re: BBM on Z10

Thank you for help. I will follow the instructions

best regards
New Contributor
Posts: 3
Registered: ‎06-17-2012
My Device: 9300
My Carrier: Airtel

Re: BBM on Z10

Dear BB Team,
I already tried doing exactly with LINK I've 3 Problems.
1. All my BBM contact and group are lost.
2. While synchronize i have double entry for each Phone book contact.
3. I lost all my Dictionary and Word Substitute.
Regards
Rajneesh Bansal