04-14-2014 03:20 PM
04-14-2014 10:34 PM
Welcome to http://supportforums.blackberry.com/
Try lowering the disk via wifi
Verify that the disk still is available for download.
04-16-2014 07:31 AM
04-16-2014 02:51 PM
Make your inquiry to selling album in the world should show up blackberry support and discuss your problem.