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New Member
Posts: 3
Registered: ‎04-14-2014
My Device: blackberry10
My Carrier: EE

BLACKBERRY MUSIC

Hi, Ive got a problem with the album I purchased yesterday, I can't download it.
I don't know if that is just a problem with this particular one cause can get to other stuff without any difficulties.
It comes up with an error : "network problem, check your carrier"
Can you help me please
Album name : OLD MANS CHILD - VERMIN
Forums Veteran I
Posts: 1,807
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BLACKBERRY MUSIC

Hello Sheljhen

 

Welcome to http://supportforums.blackberry.com/

 

Try lowering the disk via wifi

Verify that the disk still is available for download.

Luck.

 

Regards.


BBM Channels  PIN: C0007093A
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New Member
Posts: 3
Registered: ‎04-14-2014
My Device: blackberry10
My Carrier: EE

Re: BLACKBERRY MUSIC

Tried over wifi, restarted the phone. It must be available download if I paid for it...
I can press download but while it's downloading network error comes up. It's just with this album. I bought different one in the same time and it was fine.
Forums Veteran I
Posts: 1,807
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BLACKBERRY MUSIC

Make your inquiry to selling album in the world should show up blackberry support and discuss your problem.

 

Luck.


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
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New Member
Posts: 3
Registered: ‎04-14-2014
My Device: blackberry10
My Carrier: EE

Re: BLACKBERRY MUSIC

Can you give me some contact details to make an inquiry?
Thanks