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New Contributor
Posts: 3
Registered: ‎04-21-2013
My Device: BlackBerry Z10
My Carrier: STC (Saudi Telecom Company)

BLACKBERRY WORLD LANGUAGE ISSUE FOR BLACKBERRY Z10

I have some concern regarding the language issue of BlackBerry World, particularly on my BlackBerry Z10.

 

I am here in Saudi Arabia and my network provider is STC (Saudi Telecom Company).

 

After set-up (or security wipe), the default language of Blackberry World is English, since I set the device default language to English (United States).

 

After a couple of hours, when I checked again the BlackBerry World, the language have been changed to Arabic.

 

And as iof this writing, is is not returning to English language. Only the "My World" tab is in english. The others (ALL, APPS & GAMES) are all in arabic, also with it's sub-menus.

 

Is there any possible solution to this isue?

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BLACKBERRY WORLD LANGUAGE ISSUE FOR BLACKBERRY Z10

Hello regiegina0609,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding a different language than the default displaying in BlackBerry World on your BlackBerry Z10 smartphone. 

 

Please complete the following:

 

Close BlackBerry World
Open Settings on the BlackBerry
Select language and Input
Change the display language to English UK
Launch BlackBerry World
Confirm that BlackBerry World now displays in English
Open Settings on the BlackBerry
Select language and Input
Change the Display language back to English
Open BlackBerry World
Confirm that BlackBerry World is still listed as being in English

 

Let us know if this helps.


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Highlighted
New Contributor
Posts: 3
Registered: ‎04-21-2013
My Device: BlackBerry Z10
My Carrier: STC (Saudi Telecom Company)

Re: BLACKBERRY WORLD LANGUAGE ISSUE FOR BLACKBERRY Z10

Thank you for the suggestion Sir.

 

But unfortunately, those procedures doesn't solve the problem.

New Contributor
Posts: 3
Registered: ‎04-21-2013
My Device: BlackBerry Z10
My Carrier: STC (Saudi Telecom Company)

Re: BLACKBERRY WORLD LANGUAGE ISSUE FOR BLACKBERRY Z10

Does BlackBerry know already this issue?