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Downloaded Applications

New Contributor
Posts: 5
Registered: ‎09-13-2013
My Device: BlackBerry Z10
My Carrier: Koodo

BOX App/ BlackBerry lost all VIDEOS!!!

When I tried to move my video files onto BOX Cloud storage I lost all my videos. I contacted Box team to help me out but they could not and recommended that I contact BlackBerry support as they are the ones who made the app and may be able to find my files in a cache of some sort.


If anyone has any helpful hints I would really really appreciate it. Some videos that I have collected from previous years(stored on media card) and recent videos that I cherish are just all simply lost. I cannot accept that answer. This is not normal for a BlackBerry app to do.


Help me PLEASE!!

New Contributor
Posts: 5
Registered: ‎09-13-2013
My Device: BlackBerry Z10
My Carrier: Koodo

Re: BOX App/ BlackBerry lost all VIDEOS!!!

Help me out. If anyone knows anything let me know. Who do I contact if none of the people who "developed" the app know?

Thanks again!
Posts: 94,683
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BOX App/ BlackBerry lost all VIDEOS!!!

You other thread has quite a discussion... http://supportforums.blackberry.com/t5/BlackBerry-Z10/BOX-App-for-BlackBerry-Z10-LOST-my-videos-pics...


Please, don't crosspost and double post in the forum. One thread is enough, thanks.

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