02-16-2014 07:09 PM
I have had trouble with this app for the entire year that I've had my Z10. I'm a frequent traveller.
It appears to me that the account is inherently tied to email address of the he BBID. For me that's my personal email but most of my travel is work related. It will not scan my inbox.
I have both email addresses attached to BlackBerry Travel. I have tried deleting the personal account, deleting and reinstalling the app, deleting and recreating my BlackBerry Travel account, all to no avail.
Please unlink the BBID and travel scanning, or help to figure out what the real problem is if I'm wrong.
02-18-2014 10:46 PM
Hi and Welcome to the Community!
While I have nothing to help your original question, I can help with your new questions. Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!