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New Member
Posts: 2
Registered: ‎02-16-2014
My Device: Z10
My Carrier: Rogera

BlackBerry Travel and default account

I have had trouble with this app for the entire year that I've had my Z10. I'm a frequent traveller.

 

It appears to me that the account is inherently tied to email address of the he BBID. For me that's my personal email but most of my travel is work related. It will not scan my inbox.

 

I have both email addresses attached to BlackBerry Travel. I have tried deleting the personal account, deleting and reinstalling the app, deleting and recreating my BlackBerry Travel account, all to no avail.

 

Please unlink the BBID and travel scanning, or help to figure out what the real problem is if I'm wrong.

New Member
Posts: 2
Registered: ‎02-16-2014
My Device: Z10
My Carrier: Rogera

Re: BlackBerry Travel and default account

Does anyone from blackberry mo.otor these forums? Does anyone comment?

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Hall of Famer III
Posts: 57,662
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG191), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BlackBerry Travel and default account

Hi and Welcome to the Community!

 

While I have nothing to help your original question, I can help with your new questions. Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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