04-18-2013 10:39 AM - edited 04-18-2013 11:35 AM
I was downloading a couple free apps last night but when I tried to go back and access my BlackBerry World Icon but It gives me a loading sign. I've waited for the BlackBerry World App to launch but all I get is that loading sign. I can still download apps via Internet but like I said I can't bring up the BlackBerry World Up in my phone. Any Resolution or How do I reinstall BlackBerry World App.
Thank You in Advance.
04-18-2013 11:05 AM
BlackBerry has stated this is a current known issue with BlackBerry World, and they are working on it.
It is affecting lots of users on the Z10.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
04-18-2013 12:13 PM - edited 04-18-2013 12:39 PM
I have found a "work-around" for this issue. I too was experiencing access issues. Upon calling RIM with no resolution I figured it certainly couldnt hurt to keep trying myself.....
Anyway upon opening BBworld on the pc i went to an app and using the "Smart Tags" app I scanned the QR code on the page, this opened BBWorld to that app and I was able to download it. Also I used the "download"link on another app, this too worked. I still cannot browse the BB World on the Z10 however I can get the apps I wanted and needed.
PS it doesnt always work the first time but it does work better than not at all
on a seperate thread i found a solution that seems to work so far