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New Contributor
Posts: 2
Registered: ‎02-28-2014
My Device: Z10
My Carrier: Bell

Blackberry ID, screen Verifying Password hung up

I'm on the way to install Bssh, and my Z10 brings me to enter password on the screen "Verifying Password".  And it hung there .  I tried several times to go to the step payment, but it hangs on Veryfying Password.

 

Thank you for sharing knowledge.

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Blackberry ID, screen Verifying Password hung up

Good day

What do you mean by hung up? Are you entering your correct password?
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New Contributor
Posts: 2
Registered: ‎02-28-2014
My Device: Z10
My Carrier: Bell

Re: Blackberry ID, screen Verifying Password hung up

Yes, I entered the correct password.

I tried to change also my password.  Tryied to logon the web blackberry Id with the new password ... and the same situation happened.  Then I restarted my Z10,.  Finally, I pull out the battery.  And I can proceed to  the payment bbw.  It works!