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New Member
Posts: 1
Registered: ‎10-28-2013
My Device: Blackberry Z10
My Carrier: EE UK

Blackberry ID won't reset and no reset email from blackberry.

I tried making a purchase Blackberry World but I have forgotten my password; now I've tried resetting it. Which I have completed my security question but the email doesn't arrive, that will allow me to reset password. I went through to www.Blackberry.com and selected reset Blackberry ID option there, completed the form it replied you'll soon recieve an email to reset the password. No email has arrived and I have done this eight times today, so now very fed up; whilst I have checked my spam and junk inboxes and no reset email from Blackberry.


What is going on with your servers.

Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: Blackberry ID won't reset and no reset email from blackberry.

Hi and Welcome to the Community!

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!




VIA |   Hall of Famer II



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