Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded Applications

Reply
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Blackberry Maps Eastern Europe

Hey all,

 

Sorry for the delay in replying.

 

We are going to need to gather some logs to further investigate this maps issue.  Please contact your network service provider and ask to be transferred to BlackBerry.

 

I appreciate your patience.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Contributor
Posts: 10
Registered: ‎04-26-2013
My Device: Z10 STL100-2
My Carrier: Vodafone Hungary

Re: Blackberry Maps Eastern Europe

[ Edited ]

Hello, the same issue here. I did not bought my z10 from provider. Maybe it's imported from UK. I have internet subscription and the latest BlackBerry maps and os updates.

(OS 10.1.0.1916) (MAPS 10.1.0.790)

New Contributor
Posts: 9
Registered: ‎05-11-2013
My Device: Z10
My Carrier: Vodafone

Re: Blackberry Maps Eastern Europe

Hallo, I have asked Vodafone and it is not possible for them to transfer me to BlackBerry as they do not know how.
I also updated to the latest version of BlackBerry maps.
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Blackberry Maps Eastern Europe

vodafone in which country?
you have to call their hotline, not go in their stores.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 9
Registered: ‎05-11-2013
My Device: Z10
My Carrier: Vodafone

Re: Blackberry Maps Eastern Europe

România, yes I talked to the hotline. They also said the only BlackBerry support that they know of is in UK, they do not have the number.
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Blackberry Maps Eastern Europe

Try again, hopefully you will talk to another person who knows their job.



The search box on top-right of this page is your true friend, and the public Knowledge Base too: