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New Contributor
Posts: 8
Registered: ‎05-20-2009
My Device: BB Q10
My Carrier: Mobinil

Blackberry Travel: Can't download in Egypt

Hi, I've tried to download Blackberry Travel for my BBZ10, however once I send the link to the phone it says "Unavailable for this device". 

 

I had the same problem with my BB9900 and on a visit to the US downloaded it there via wifi witout any issues. Why can't I download?!

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Hall of Famer III
Posts: 57,273
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Travel: Can't download in Egypt

Hello,

 

From a PC/Browser, please check carefully the AppWorld catalog page (while NOT logged into your BB ID there):

Check carefully through all of the "required" items (device model number, OS level, carrier, country)...and it will be tedious as some of those drop-down lists are not well sorted. If you do not meet any one of the criteria, then you have your answer.

 

Typically, for the BB authored apps, it's a local governmental or carrier restriction that forbids distribution of an app to any specific location.

 

Good luck!



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