03-29-2013 11:14 AM
I have been using Blacberry Travel on my Torch sucessfully since it was introduced. I am now using a Z10, but am having problems. My travel confirmation emails arrive in my outlook inbox, trip scanner sees the emails and adds them correctly to Blackberry Travel on line, but then things start to break down.
Flights and car rentals sync to the Z10, but then do not sync to my Exchange Server, and so I do not get them on my outlook. Hotels shown in my online Blackberry Travel site, do not sync to the Z10, and so they are not on Exchange or outlook.
03-29-2013 02:57 PM
03-30-2013 02:44 PM
04-02-2013 10:10 PM
BlackBerry Travel Auto trip scanning does not sync my trip. I have Z10 and followed set up directions, turned on auto scanning and updated firstname.lastname@example.org successfully but still no trip recognition. I'm am also a WorldMate gold member. I really don't want to manually add trips.
04-04-2013 09:16 AM
After you recieve the email confirmation of your reservation, try to forward it again to email@example.com.
The automatic trip scanning doesn't work for me either, although, it sent out the email to the above address automatically. The second time I manually forwarded the email and it did the appropriate sync. Hopefully they'll fix this bug for the next update. I have the latest version as of today (04/04/2013)
04-10-2013 10:28 AM
An uninstall/reinstall of BlackBerry Travel fixed this problem for us. I had one user who switched from the 9900 to the Z10 and claimed that the Z10 wasn't syncing his BB Travel iteninerary emails or syncing with Outlook.
After uninstalling, restarting, and reinstalling BlackBerry Travel, the BB Travel app immediately re-read every itinerary email (you can check your email for items sent to firstname.lastname@example.org.
After this point, it all worked completely fine and still does to this day.
04-11-2013 09:05 AM
This did not work for me. Oddly, however, the BlackBerry Travel schedules on my Z10 show up in a different color. All my normal schedules show up in blue on the Z10, and sync perfectly with ActiveSync and show up on My Outlook.The BlackBerry Travel schedules show up in green on the Z10, and do not sync with my Msft 265 and so they do not show up on my Outlook.