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New Contributor
Posts: 8
Registered: ‎08-08-2011
My Device: Z10
My Carrier: Orange

Blackberry app world on Z10 is stuck and wouldnt open

Blackberry app world on Z10 is stuck and wouldnt open.

Tried to reboot several times.

 

Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry app world on Z10 is stuck and wouldnt open

On your Z10, go to your Music or Games icon.
Tap the lower right three dots overflow icon and touch BlackBerry World.
Now, BlackBerryWorld should start for you.

Also more detail & options are explained here:
 KB34132 - BlackBerry World displays a spinning circle and does not load content on the BlackBerry Z10 smartphone http://bbry.lv/11qtvdt



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New Contributor
Posts: 8
Registered: ‎08-08-2011
My Device: Z10
My Carrier: Orange

Re: Blackberry app world on Z10 is stuck and wouldnt open

In my music or the games app there is no option to go to BB World . Also if I use the browser command option , the stucking continue
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry app world on Z10 is stuck and wouldnt open

Who is your mobile provider and in what country?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎08-08-2011
My Device: Z10
My Carrier: Orange

Re: Blackberry app world on Z10 is stuck and wouldnt open

MY MOBILE PROVIDER IS ORANGE IN ISRAEL.

BUT I BOUGHT THE DEVICE IN THE UK.

 

Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry app world on Z10 is stuck and wouldnt open

At your Settings > About , what is the model number?

 

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎08-08-2011
My Device: Z10
My Carrier: Orange

Re: Blackberry app world on Z10 is stuck and wouldnt open

STL 100-2
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry app world on Z10 is stuck and wouldnt open

I would recommend then that you call Orange Technical support and get help on this.

 

Those options above have resolved it for most users.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code