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New Contributor
Posts: 3
Registered: ‎09-01-2014
My Device: Q10
My Carrier: T-Mobile & EE
Accepted Solution

Can't buy music or videos - no options

The option on BlackBerry World (Q10) to buy music and movies is gone, and I cannot buy any entertainment.

 

Can anybody help me?

Hall of Famer III
Posts: 58,369
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI459), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Can't buy music or videos - no options

Hi and Welcome to the Community!

 

BB ceased those services a couple of months ago...refer:

  • Article ID: KB36132 The music and video sections are missing from BlackBerry World for BlackBerry 10 smartphones

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎09-01-2014
My Device: Q10
My Carrier: T-Mobile & EE

Re: Can't buy music or videos - no options

Thank you very much, perfect answer! I must have been sleeping when this happened! Lol.

Thanks

P.S. Downloaded the 7 Digital app for music (am in the UK, and the HMV app is exactly the same! Lol) it's good. But any recommendations for buying movies/TV Shows/videos on BB10?
Hall of Famer III
Posts: 58,369
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI459), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Can't buy music or videos - no options

Sorry, nope...I never do that. Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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