05-21-2013 09:35 AM
I have purchased 2 songs on the BlackBerry App World on my Z10, both times the payment has gone through, but I am unable to download them. I have tried restarting my phone and resetting my phone. Has anyone else had this issue?
"Creating music user with 7 digital failed. Creating user[awmusicuser66767691] email [myEmail@gmail.com] failed. Error code "
08-22-2013 10:17 AM
I am also having this problem. This is the first song I have bought from BlackBerry World and I'm not too happy about not being able to listen to a song I just paid for. Hopefully this issue is resolved soon so others don't have similar problems...
03-01-2014 07:02 PM
03-05-2014 05:15 PM
I had the same thing.
There is no fix. After 30 minutes on the phone Blackberry support sent me here for a refund
You know they have poor support when they have a refund tab online!!