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Downloaded Applications

Posts: 22
Registered: ‎03-04-2014
My Device: Z10, Z30, Q10, Passport, Playbook
My Carrier: ATT

DUPLICATE_TRANSACTION message trying to download a Walking Dead Episode I just purchased with Z10

I am getting the DUPLICATE_TRANSACTION message trying to download a Walking Dead episode I just purchased, and so the download never occurs.  Blackberry has charged me the $1.99 + tax.


I'm SOL and will have to go to Amazon.com to buy this episode, as my already purchased BB World video languishes somewhere in the cloud with a flipped bit denying my download.


Now it seems to me the bug is in the Rovi server software, but has Blackberry even tried to debug this issue ?

I have noticed other posts regarding this issue so you'd think BB was aware of this.


BTW this has nothing to do with the cache, etc on my Z10, I tried my backup Z10 and get the same error message.


Unless BB does something with this issue then I'd say BB World video transactions can not be trusted.


If anyone knows the solution please provide.