05-10-2013 03:46 PM - edited 05-10-2013 09:30 PM
My email, and the response from DataViz.
Note, going to the link shown by them on the email will be related in the next post.
The guy did not respond adequately, since he simply repeated what, in fact, I had written in my question to DataViz.
05-10-2013 03:50 PM - edited 05-10-2013 03:58 PM
The link http://support.dataviz.com/dxtgbb_policy.html provides a link to Blackberry:
Going there produces a list. But, if one goes to Blackberry 10, there is nothing there of significance.
Finally, nothing I have discovered gives me a link to a person in Blackberry who can explain why there is not a Go to Cell operand in the Z10 Docs to Go, that exists on my Playbook.
Someone in Blackberry is in charge, right? If that can be assumed, why is it impossible to reach whomever that can be?
05-13-2013 10:36 AM
Yes I agree with turdusturdus the Docs to Go on the Z10 or Q10 does not have all the options my blackberry 9700 had. I thought it would be the same or better..... I cant even add a row in excel nor toggle between edit mode and view mode like I used to on either word or excel. Come on guys, we bought the latest to have the latest.
I got the same run around when contacting Dataviz, and no one seems to own.
Q10 is nice tho......
sorry about blank post above fat fingers.
05-15-2013 07:02 PM
Z10 updated today to 10.1.0.273 and there are some improvements.
However, nothing happened to Docs to Go. It's still the same and still a pain to use compared to my Playbook.
Remember, the Playbook has a battery life of maybe four hours, a lot less than the Z10.
Plus, the Z10 is on all day when I'm out, so it's very easy to pull up the Excel part of Docs to Go, to check things. But, and a big but, nothing has been improved alongside the Z10's update.
This is a support forum, and one would have thought that techies would check it occasionally to determine what the customers think.
So, what gives here, why no answers to the worries about the definitely worsened Docs to Go on the Z10?
05-15-2013 11:08 PM
07-11-2013 03:25 PM
While the following link provides a 'How To' on only the very basic functions that are available in the BlackBerry version of Sheet to Go (you've probably already got these figured out) it will provide you with a link to tell BB support directly that you are unhappy with the limitations.
Simply go to the > Editing Spreadsheets link and click "No, This did not help" at the bottom of the page. This will open a dialog box to provide BB with feedback.
Then – like me – you can bemoan the loss of:
Freeze frame & header rows - the sheet is useless if you cant see what the data relates too!
Hide / Unhide column or row
Insert column or row function
Insert additional sheet
Autofit (column width) - useful for multiple columns
Go to cell…
Go to Home / End
Author details… (preferences)
Also spreadsheets traditionally overwrite the current cell content - it is very strange to alter this
Since BB claims we can "leave the laptop at home" then we should at least have the functions that were available in previous versions of Sheet to Go (The DataViz versions) — it has basically been reduced to a document viewer. Very disappointing.
While this won't help your problems, it will at least get your complaints to the right 'ears'.