02-28-2014 02:00 AM
I've just recently started to get an error message on my Z10 when downloading apps that say “Error Installing Application” with a red bar. I thought it may have been the app I was originally trying to download, but I tried others and I continued to get that same message. Generally I have not had a problem in updating apps. I have tried rebooting many time but to no avail. I'm running OS 10.2.1.2102.
03-03-2014 10:07 PM
Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache.
Hopefully it'll work for you! Good luck and let us know!
03-04-2014 12:31 AM
OK...then next...with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
Hopefully that will get things going again for you! If not, then you may need to contact your mobile service provider for formal support.
03-04-2014 04:54 AM
Tried this solution. Didn't receive a registration message so I called up the helpline of the service provider. I was informed that there was no problem at their end and that the set is properly registered on their network. In any case, I went to step 2 and rebooted the device. Unfortunately the problem still persists.
03-04-2014 12:37 PM
03-12-2014 08:13 AM
Hi, I am facing similar problem with my Z10. Facing "Error installing Application" while trying to download the apps from blackberry world. I tried step one and got a Registration confirmation message but couldnt get a solution. Tried, Second step and resulted same. I triend security wipe, reinstalling the OS but nothing helped me. I am on 10.2.1.2102 Software Release. Can you please suggest me what would be next possible step to find a soultion for this problem.
03-12-2014 11:12 AM
Can you please suggest me what would be next possible step to find a soultion for this problem.
As already stated in my post above: