08-17-2014 02:20 PM
I bought newly blackberry and when i try to connect download any app it give this error there was a connection problem, blackberry world must close for Blacberry z30
Please suggest a solution
08-18-2014 12:11 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support. Also consider trying via WiFi only, just in case there is some sort of carrier restriction in place.