05-02-2013 07:00 PM
I have paid for two albums now and not been able to download them, what can I do? The albums are Ymcmb by busta rhymes £8 and Notorious BIG £4. My account has been deducted already, it happened with my other phones too
05-06-2013 10:51 AM
Welcome to the forums.
In this case you will have two options. First you can contact your mobile network provider and ask that your issue be escalated to BlackBerry for investigation or you can fill out the form on the below page.
Hope this helps.