Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded Applications

Reply
New Contributor
Posts: 3
Registered: ‎04-05-2013
My Device: blackberry z10
My Carrier: tmobile

I cant download the Chase mobile banking to my new z10

I tried to download the app for chase banking, and it says on the device it is Unavailable for this device.

When are you going to fix this?  I really like having my banking app.

 

csilvade

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: I cant download the Chase mobile banking to my new z10

[ Edited ]

Hey csilvade,

Welcome to the BlackBerry® Support Community Forums.

 

Third party applications are supported by the application vendor, we would suggest reaching out to the application vendor for more information.

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Hall of Famer III
Posts: 58,185
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: I cant download the Chase mobile banking to my new z10

Hello,

 

A couple of points...first, based on:


csilvade wrote:

When are you going to fix this?


You may perhaps be under the mistaken impression that posting here is communicating with BlackBerry...it is not. See this information at the top of every page on this site:


BSCF User Comm.JPG

 


Second, even if you were asking your question here of BlackBerry, you are misdirected as to where you should be making your inquiry. BlackBerry develops some apps, but not all, and none of the banking apps as far as I am aware. Rather, you need to inquire of the app developer as to if they intend to port their app over to your specific situation. Note, however, that compatibility is a matter of several factors:

  • Carrier
  • Country
  • Device Model
  • Device OS level

You can see all of those requirements, along with contact information for the developer, on the AppWorld catalog page (assuming you obtained your app originally via AppWorld...if not, then you need to look elsewhere).

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................