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New Contributor
Posts: 3
Registered: ‎08-20-2013
My Device: Blackberry Z10
My Carrier: Verizon

Licensing question

Hello!  

 

I purchased Tiggit Sonos Controller through this service.  It downloaded great, but when I boot it up I get "Unable to connect to license server and/or retreive license information.  Please check to see if you have an active internet connections."  Then it gives me my Blackberry pin.

 

I'm not sure where I'm going wrong.  I am logged into my network and obviously have an active internet connection.  Is the issue with BAW or is this something I should take up with Tiggit?  

 

I have a Z10, and I'm new to the phone and the "app" world, so I apologize for the newbie question.

Forums Veteran I
Posts: 1,810
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Licensing question

Hello

 

Welcome to the blackberry family

Friend escribar I recommend is that the support of the creator of the application for you to explain what the problem is happening and give you more advice

 

Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**

@ gutijose14


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