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Guru II
Posts: 22,041
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Lost answer to BB ID security question

Which is why I provide solutions that aren't drastic right off the bat until we've exhausted easier solutions. If this user took your advice initially he/she would lose her BBID account info, possibly unnecessarily when a simpler solution that saved their data possibly exists. We don't know yet since he/she hasn't posted back if any of the posted solutions worked.

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