04-06-2013 05:39 PM
I am trying to get an app from BlackBerry World, when I press download it says 'download starting', then I get 'A network error has occurred while processing your request. Please ensure you have sufficient network coverage and try again.'
I have tried downloading over wi-fi and over my mobile network and I get the same error message. My husband is a developer for BlackBerry and he hasn't been able to help me fix the problem. Has anyone else encountered this problem??
04-06-2013 05:58 PM
Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache:
You also might try rebooting your Z10.
Hopefully it'll work for you! Good luck and let us know!