02-28-2014 06:00 PM
02-28-2014 08:33 PM
Wow this is crazy. Why do they even have the support forum - I guess so that blackberry can stay out of it and hope that its customers can fumble through issues together. Shocking.
Anyway - I'm having same problem, turned off save to memory card under general settings and it didn't help. For the first song I tried to download, I received a weird error message - something different than this 7 digital error message. After a few tries it worked. Now this error message and it's been many tries.
03-01-2014 08:26 PM
03-05-2014 05:11 PM
There is no fix. After 30 minutes on the phone Blackberry support sent me here for a refund
You know they have poor support when they have a refund tab online!!