03-03-2013 01:23 PM
I have a Z10 and purchased a few apps from the BlackBerry World App store. For most apps purchased, as soon a an application is purchased, the button (upper-right corner) which displays the price changes to "Download" so that I can download the app (using my Wi-Fi home connection).
However, there are two applications that will not download at all. When I push the "$4.99" button, I get a message that the application has already been purchased. The button does not change into "Download". I received the email with the confirmation of my purchase, yet I cannot download it.
I read that it is possible to clear the App World cache but there are no instructions for the z10. Can anyone help?