Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded Applications

Reply
New Contributor
Posts: 3
Registered: ‎10-14-2011
My Device: Q10
My Carrier: T-Mobile
Accepted Solution

Refund for "Cyberlords - Arcology" on Q10?

I just bought "Cyberlords - Arcology" because it is listed for the BB Q10.

 

But the game is unusable (due to screen-size) and has many graphical issues:

 

 

The support gave me this answer:

 

Sorry for trouble!
We didn’t have the device(s) here and released the game without the possibility to check it because BB claimed it would work…

We now also got the device so we can do some testing and look into the game but not sure if we will be able to fix it for the BB devices.

 

So I would suggest to complain at Blackberry to get your money back as we don’t have access to the user accounts.

Posts: 94,472
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Refund for "Cyberlords - Arcology" on Q10?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎10-14-2011
My Device: Q10
My Carrier: T-Mobile

Re: Refund for "Cyberlords - Arcology" on Q10?

Thx a lot. So I have to use the contact form and contact my provider.

 

 

Posts: 94,472
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Refund for "Cyberlords - Arcology" on Q10?

You are very welcome.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code