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New Member
Posts: 1
Registered: ‎05-02-2013
My Device: BlackBerry 10 Dev Alpha 10
My Carrier: True

SSL Handshake failed

Hi guys,

 

I'm new to BB World. When trying to install application on my device I get "SSL Handshake Failed" all the time. What is the problem and what can be done to solve it? Thanks in advance

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: SSL Handshake failed

Hey maximka1001,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Are you connecting to BlackBerry World through Wi-Fi or your Mobile Network?  Also what version of BlackBerry 10 are you running?  This can be found by going to Settings>About.

 

Also when did the issue start?

 

I look forward to your reply.

 

Cheers.

 


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎02-02-2014
My Device: Z10
My Carrier: T-Mobile

Re: SSL Handshake failed

Hi ViciousFerret,

I, too, am having this error. I am using Wifi, but also get this error when on the network. I have a BlackBerry Z10, running version 10.2.1.537. This only happens when I try to log into my Bible app. And, has only occurred since my upgrade to 10.2.x.xxx version. Please help.
New Member
Posts: 1
Registered: ‎02-10-2014
My Device: Blackberry Z10
My Carrier: MTN

Re: SSL Handshake failed

Hi. I have exactly the same problem. Same model and version and also with the Bible app.
New Member
Posts: 1
Registered: ‎02-12-2014
My Device: Z10
My Carrier: Vodacom SA

Re: SSL Handshake failed

Hi 

 

I also have a BB Z10, software version 10.2.1.537. I cannot use Bible application connecting through WiFi or using 3G. I want this sorted out please!

 

JorrieJordaan

New Contributor
Posts: 2
Registered: ‎02-02-2014
My Device: Z10
My Carrier: T-Mobile

Re: SSL Handshake failed

The fix I have found until the developer works out the bugs in the BlackBerry version is to load the Android version from Amazon's store. It is free and it works.
Contributor
Posts: 16
Registered: ‎05-12-2009
My Device: Z10 STL-001
My Carrier: MTN

Re: SSL Handshake failed

Hi. Same issue here with the Bible app.
New Member
Posts: 1
Registered: ‎02-16-2014
My Device: Q10
My Carrier: BSNL

Re: SSL Handshake failed

I am also having the same issue with Bible app. Hope the problem will be solved soon. Thank you.
New Member
Posts: 1
Registered: ‎02-16-2014
My Device: Blackberry Z10
My Carrier: Claro

Re: SSL Handshake failed

Hi,

I had the same problem when running the Bible application, and do nos want to use the Android version, because the native ones works much better.

Thanks 

Highlighted
New Member
Posts: 1
Registered: ‎03-05-2014
My Device: Z30
My Carrier: Mascom

Re: SSL Handshake failed

 

Solution to SSL Handshake failed when trying to login to the Bible app:

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=0A7CBF41A3CDD8415C3903A2198CF66B?...

 

Follow the steps shown in the link above or try this one:

 

http://blackberry.com/btsc/KB35687

 

God bless.