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Posts: 1
Registered: ‎11-21-2013
My Device: BBZ10
My Carrier: Telus

Suddenly Skype, Kobo and more apps won't load /open on my BBZ10

[ Edited ]

Hi< I am hoping you can help Smiley Happy

 

Suddenly Skype, Kobo, iSpeech Translator, 8tracks, Shazam, SnapChat, Tumbler, iPrint&Scan (Brother), WinAmp, Block Puzzle, Avast and My Account App (Telus), won't load /open on my BBZ10. I am up to date in all of my software updates, I have deleted and reloaded Skype now twice, since this problem started in hopes that, this action might help.

 

No luck, I have removed quite a few Apps, anything of significant file size, in hopes that memory space might help, but no luck. I have rebooted and pulled the battery  many times to solve this problem, with no luck.

 

When I tap the app to open a black screen with a blue bar starts to load from left to right at the bottom of my screen, it gets about 1/3 of the way across the screen, and the app shuts down, and closes. Skype and Kobo both do this, I need both for Work, especially Skype though.

 

Thanks in advance for any advice you may be able to give.

 

Cheers! Sara