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New Member
Posts: 1
Registered: ‎09-20-2013
My Device: blackberry z10
My Carrier: -

apps on blacberry z10 wont install

I got a used blackberry z10, when i open blackberry world and click 'download' for an app. it says"starting download", but then i dont see it on my home screen or in the downloads. when i search the app again, the "download" button for the app is birght green, which means that the app never installed. please help!

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: apps on blacberry z10 wont install

Hey iqradagiya1,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

What version of BlackBerry 10 software are you currently using? Go to Settings>About to find this information.  Also does this happen to every application (paid or free)?   If you connect to a Wi-Fi network and then attempt to download an application, does it show the same result?

 

I look forward to your reply. 

 

Cheers.


-ViciousFerret


 


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