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New Contributor
Posts: 7
Registered: ‎11-15-2013
My Device: blackberryQ5
My Carrier: virgin

blackberry ID

I recently got a blackberry and I registered for my blackberry ID but when I went to log in...apparently I completely forgot not only my password but the answer to my secret question, and it won't let me change my password unless I answer the question. Was wondering if anybody knows how you can change it without answering the question (also if I could change my answer too)?

Thanks for any responses
Forums Veteran I
Posts: 1,825
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: blackberry ID

Hello Chantzy

 

Welcome to http://supportforums.blackberry.com/

 

But remember the password nor the answer to the security question

Your solution is to create a new BBID.
Remember to record your data in the notes

 

For more information...

 

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!

 

VIA |  sdgardne Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...


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New Contributor
Posts: 7
Registered: ‎11-15-2013
My Device: blackberryQ5
My Carrier: virgin

Re: blackberry ID

Sorry I'm totally new to blackberry, can I do that using the same e-mail address as I only have one?

It seems a little silly that you can't recover.

Thank you for responding.
New Contributor
Posts: 7
Registered: ‎11-15-2013
My Device: blackberryQ5
My Carrier: virgin

Re: blackberry ID

Oh gosh. Nevermind I figured it out...thanks!
Forums Veteran I
Posts: 1,825
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: blackberry ID

Hi Chantzy

 

How thoughtful ...

You could then retrieve your account BBID...


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Contributor
Posts: 7
Registered: ‎11-15-2013
My Device: blackberryQ5
My Carrier: virgin

Re: blackberry ID

Sorry about that...my bad, I'm new to this. Thank you though