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New Member
Posts: 1
Registered: ‎10-28-2013
My Device: BlackBerry Z10
My Carrier: Airtel Kenya

credit card payments

I just bought BlackBerry Z10, I set up my visa account yesterday to purchase an app. On two occasions I got errors after completion of purchase but still got charged on my visa!

 

How do I get the app or reverse the payment. 

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Forums Veteran I
Posts: 2,790
Registered: ‎10-26-2013
My Device: BB

Re: credit card payments

You have to call Visa to reverse the payments.
New Contributor
Posts: 5
Registered: ‎11-01-2013
My Device: Blackberry Q5
My Carrier: Etisalat

Re: credit card payments

yeaah same problem here :@!! I bought bad piggies from BlackBerry world on my device Q5... then I got an error.. seconds later I got text message from my visa that BlackBerry.com took 1 GBP from my acc. !! and I got an error that the process coudn't complete!! what da!?!! plzzz I need help!!