Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded Applications

Reply
New Member
Posts: 2
Registered: ‎12-04-2013
My Device: q10
My Carrier: free

download a big app in 3g

hello!

why i can't download a big app when i'm in 3g??

when i'm not in my home i can't install apps it's borring.

 

 

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: download a big app in 3g

Hi and Welcome to the Community!

What, exactly happens when you try? Is there an error message? Does it just stop? Something else? Please remember that we can't see you or your device.

Thanks and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Member
Posts: 2
Registered: ‎12-04-2013
My Device: q10
My Carrier: free

Re: download a big app in 3g

when i try to download an apps in 3g, i have his message:

unable to download

this item is too large to download over your wireless network. to download this item, connect to a Wi-Fi network.

 

it's normal but it damage.

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: download a big app in 3g

Please look at the Settings within BBWorld, specifically the "Network and Data Limits" setting. You can control if the use of your carrier data network is allowed or not for app downloads. But, even if you enable the use of your carrier data network for this, you still may be limited by your carrier for anything over 50MB. Please contact your mobile service provider for details about the limits they may be imposing on you.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................