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New Contributor
Posts: 2
Registered: ‎07-20-2013
My Device: z10
My Carrier: mtn

facebook not working on z10

Hi.

The Facebook application on my z10 is not working. It just keeps loading and never opens. I have tried to delete and reinstall but still I'm finding no joy. Please advise.
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: facebook not working on z10

Hello simphiwe22 and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you are having an issue with your Facebook for BlackBerry 10 smartphones application.

 

Are you connected to a Wi-Fi network or are you using your mobile data to access Facebook? 

 

Under Settings>About>Category OS, what is your current device software version? 

 

Have you done a reboot by removing the battery? 

 

Thanks!

 

 

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 2
Registered: ‎07-20-2013
My Device: z10
My Carrier: mtn

Re: facebook not working on z10

Hi, I have tried re booting as in removing the battery. I have used both wifi and mobile data they both don't work. My software version is 10.1.0.273
New Contributor
Posts: 2
Registered: ‎03-07-2013
My Device: Z10
My Carrier: o2 UK

Re: facebook not working on z10

Hi I am also having this issue with Facebook, Twitter and the Browser, any application that uses the web will not load they just hang.

 

I have been onto the phone company but the couldn't help.

Contributor
Posts: 26
Registered: ‎07-12-2013
My Device: z10
My Carrier: airtel

Re: facebook not working on z10

hey ...i also have the same problem. this problem is due to slow internet connection.

New Contributor
Posts: 6
Registered: ‎07-27-2013
My Device: dev alfa b
My Carrier: bsnl

Re: facebook not working on z10

yeah , you should reinstall the app and  !!!!!!!!!!!!!!!!!

New Contributor
Posts: 6
Registered: ‎07-27-2013
My Device: dev alfa b
My Carrier: bsnl

Re: facebook not working on z10

you should try again and work on only wifi or mobile data and cheak out what`s going on.

 

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Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: facebook not working on z10


simphiwe22 wrote:
Hi, I have tried re booting as in removing the battery. I have used both wifi and mobile data they both don't work. My software version is 10.1.0.273

In the Facebook app, can you view your Profile, Photos, Friends or Event (tap on the 3 lines in the top corner to access the menu).

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 2
Registered: ‎06-22-2015
My Device: Q10
My Carrier: Verizon

Re: facebook not working on z10

I have a Blackberry Q10 and every time I try to log in to Facebook, it crashes.

 

It turns out that Blackberry has developed its own "F10" program for Facebook and no longer accepts the program the entire WORLD uses!  I downloaded it, and it's the WORST program I've ever seen!

 

Guess it's time for me to get rid of Blackberry and find a new phone that actually WORKS!