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Downloaded Applications

Posts: 1
Registered: ‎04-17-2013
My Device: z10
My Carrier: Vodafone

issues with the music purchase

Dear support team,

There was issue with the purchase (order number  18606830 ) and only half it the tracks in the album were properly downloaded and other half are corrupted file and hence are unable to play. I tried to download them again but there is such option available. 

Can you please help me with the issue.

Kind regards 
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: issues with the music purchase

Hey priyeshk,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Since this is a purchased item in BlackBerry World, I would suggest contacting blackberryworldsupport@blackberry.com for further assistance.


Let me know if you have any more questions.





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