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Downloaded Applications

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Contributor
Posts: 28
Registered: ‎07-04-2012
My Device: curve 9360
My Carrier: vodafone

updates and upgrades

My Z10 is not letting me download anything from the APP world it keeps saying (error, can not download), also I have an update with the c rack berry app and it just keeps saying download pending, can anyone please help me with this problem, cheers
Posts: 94,471
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: updates and upgrades

Have you restarted the z10?

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Contributor
Posts: 28
Registered: ‎07-04-2012
My Device: curve 9360
My Carrier: vodafone

Re: updates and upgrades

I've done that about 4 times already and it's still the same, when I cancel everything and try and do it again its just the same, up until now the z10 has been working great.
Posts: 94,471
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: updates and upgrades

Ok, that's why it helps to first state all that you've already done.

 

Are you connected to WiFi or not?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 28
Registered: ‎07-04-2012
My Device: curve 9360
My Carrier: vodafone

Re: updates and upgrades

Yes but the wife here at the moment is going proper slow as we are having problems with it at the moment, like when we download something from the Internet it takes ages, plus when I was just on my ps vita playing black ops it kept throwing me of line.
Posts: 94,471
Likes: 24,389
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: updates and upgrades

Ok, then try turning off your WiFi connection totally and using only the mobile network connection.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 28
Registered: ‎07-04-2012
My Device: curve 9360
My Carrier: vodafone

Re: updates and upgrades

Ok I will try that way now, I will get back to you after I've tried it, cheers.
Contributor
Posts: 28
Registered: ‎07-04-2012
My Device: curve 9360
My Carrier: vodafone

Re: updates and upgrades

I'm trying to download the new c rack berry app and it's still saying download pending and nothing else, don't know what else I can do apart from take the fone back to the shop, I wouldn't mind but I've only had it a couple of weeks. It's really stressing me out now
Contributor
Posts: 28
Registered: ‎07-04-2012
My Device: curve 9360
My Carrier: vodafone

Re: updates and upgrades

It is still saying the same ( download pending), it is frustrating me now cos I can't get my phone to download or upgrade anything at the moment. Any more suggestions?
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Contributor
Posts: 28
Registered: ‎07-04-2012
My Device: curve 9360
My Carrier: vodafone

Re: updates and upgrades

It won't even let me download one of the basic free games, it's says download starting and that is it, normally the apps or games download very quick so I can't understand what is going on.