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New Contributor
Posts: 6
Registered: ‎04-06-2013
My Device: Z10
My Carrier: AIRTEL

whatsapp

hi all

 

i recently installed whatsapp on my z10 but in the contact list/in favorites i am not able to see any of the contacts

 

Few of my contacts are using whatsapp,

 

can any one please let me know the process/steps to get the contacts list updated in the whatsapp

 

i refreshed the contacts list, favorites list and even rebooted my phone after installing whatsapp but no use 

 

NOT able to use the whatsapp

Posts: 95,161
Likes: 24,501
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: whatsapp

Have you contacted WhatsApp developers first?



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Contributor
Posts: 13
Registered: ‎04-03-2013
My Device: Z10
My Carrier: ATT

Re: whatsapp

witcher54. I am having the same issue. No contacts. How do you contact the App maker?
Posts: 95,161
Likes: 24,501
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: whatsapp

You can start with checking the "contact the developer" link in AppWorld from which you downloaded.

 

Also, on Twitter @whatsapp



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: whatsapp

hello pvaruna1p,

what are the contacts you expect?
In whatsApp you will only see the people that are in your Contacts app on the Z10 with a mobile phone number, and that use WhatsApp.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 6
Registered: ‎04-06-2013
My Device: Z10
My Carrier: AIRTEL

Re: whatsapp

i am expecting the contacts that use whatsapp

 

i am sure 70% of my contacts are using whats because i used to chat with them using the same whatsapp in my previous HTC mobile

 

now i am using BBZ10 and the contacts that use whatsapp are not getting listed in the contacts

 

if you know can you please let me know if there is procedure to add the contcats manually, if i press + symbol on the contacts list the mobile phone list is getting opened from here also i am also not able to see any add option

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: whatsapp

WhatsApp has just released a new version a )ew hours ago (. I suggest you upgrade and see it if work better.

I know no manual way to force the app to recognize your contacts.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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New Contributor
Posts: 6
Registered: ‎04-06-2013
My Device: Z10
My Carrier: AIRTEL

Re: whatsapp

Unstall the old version and installed the new one 2.9.4951

 

still facing the same problem, is i am missing any steps to see the contacts

 

 

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: whatsapp

there are no steps, it just works as long as you have allowed WhatsApp to access your contacts database when installing it.

can you ask a friend of yours to send a message to your Z10 ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 6
Registered: ‎04-06-2013
My Device: Z10
My Carrier: AIRTEL

Re: whatsapp

My Friends are able to send messgaes to me  and i can reply in the same chat

 

even from the chat also i am not able to add that particular contact