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Contributor
Posts: 22
Registered: ‎06-28-2013
My Device: blackberry z10
My Carrier: vodafone ro

whatss app on bb z10

hi, I just bought a bb z10 and I just can't download whatssapp on my phone. it always tells me at the end...error installation. my software release is 10.0.9.348. before this z10 i had a bb torch 9800 and wapp worked just fine....can you please help me?Smiley Happy thanks a lot
New Contributor
Posts: 9
Registered: ‎07-03-2013
My Device: Z10
My Carrier: Telkomsel

Re: whatss app on bb z10

Hello marinela,

You can try to download the wants app on the BlackBerry App World. Thank you
Best Regards,

Tatimu1
Indonesia
Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: whatss app on bb z10


tatimu1 wrote:
Hello marinela,

You can try to download the wants app on the BlackBerry App World. Thank you

That doesn't work for WhatsApp on the Z10 of less than 10.0.9.xxx OS.



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Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: whatss app on bb z10

 

Good day

 

Welcome to BB forums

 

Have you tried to uninstall it off your Z10 & reinstalled it?

 

 

here is the link WhatsApp Messenger Blackberry App Word

 

Good luck!

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
Posts: 96,075
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: whatss app on bb z10


marinela wrote:
hi, I just bought a bb z10 and I just can't download whatssapp on my phone. it always tells me at the end...error installation. my software release is 10.0.9.348. before this z10 i had a bb torch 9800 and wapp worked just fine....can you please help me?Smiley Happy thanks a lot

For best restults, you first need to upgrade your Z10 OS to 10.1 release.

Read the directions here:  How to Reload your Blackberry10 OS

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 22
Registered: ‎06-28-2013
My Device: blackberry z10
My Carrier: vodafone ro

Re: whatss app on bb z10

I tried many times to download it from bb app world, but it just won't work....Smiley Sad whatssapp it's not ready yet for BB Z10? ???????
thanks
Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: whatss app on bb z10

What do you mean it isn't ready for BB10 yet?

 

Required Device Software
Operating System: 4.6.0 or higher
BB10 Smartphone: 10.0.0 or higher

 

click on the link below check out the app world follow JSanders instructions to help solve your issue

 

http://appworld.blackberry.com/webstore/content/2360/

 

_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
Contributor
Posts: 17
Registered: ‎06-11-2013
My Device: Dev Alpha
My Carrier: Unlocked

Re: whatss app on bb z10

Better update your OS to the latest version. Might solve the issue.
Contributor
Posts: 22
Registered: ‎06-28-2013
My Device: blackberry z10
My Carrier: vodafone ro

Re: whatss app on bb z10

hey thank you very much...4 your posts..downloading from bb app world it just won' t work...I think I need an upgrade, but everytime I go to software updates..it tells me I have the latest soft....I' ll just go to my local career service maybe they can do something regarding this issue...thanks once again
Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: whatss app on bb z10

no problem that seems odd to tell you the truth!
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino