05-19-2013 02:13 PM
My facebook app newsfeed refuses to load when I 'sort' my newsfeed on my desktop/facebook.com to "most recent". The app will say "Facebook did not return any stories - Tap To Retry' and no matter how many times I tap to retry, it does not load. The newsfeed in the app only loads if I 'sort' my newsfeed to "top stories" on facebook.com. How to fix? I'd really like to have my whole newsfeed available instead of just scattered stories.
Also, the app does not load my personal profile at all.
05-20-2013 12:45 PM
Hello andreali and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your Facebook for BlackBerry smartphone application.
What software version is your BlackBerry Z10 running?
If you close the Facebook app (by tapping on the X), reboot your device by removing the battery are you then able to see your Facebook Newsfeed (sorting it by Most Recent on the website)?
05-20-2013 03:20 PM
My z10 is running on 10.1.0.273. The newsfeed has started working normally this morning without a reboot, but my personal profile still fails to load even after several reboots.
05-20-2013 04:38 PM
05-20-2013 04:45 PM
All features of the facebook app is working except when trying to see my personal profile, it reads "Facebook did not return any stories - Tap To Retry"
05-20-2013 04:51 PM