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New Developer
Posts: 1
Registered: ‎09-21-2009
My Device: Not Specified
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Blackberry code signing - Lost Password

Has anyone been able to recover a lost password for the code signer? The pdf file provides links to a support email where no one has a clue about how to do this?

Any chance, any of you found any help on the bb site or from customer service? It has been a month since I have been chasing these people down for a simple password reset issue.  


Posts: 1,474
Registered: ‎04-14-2009
My Device: Not Specified

Re: Blackberry code signing - Lost Password

The password only protects your locally stored private key (sigtool.csk) that is used to authenticate you to RIM and to authorize RIM's websigners to sign the hashes of modules your Signature Tool is presenting them with. If you can't remember your password, you can consider your private key lost. It's not a password-reset issue, it's a key change issue.


If you have a backup copy of sigtool.csk protected with another password that you still know, you can have obtained your locally stored private key.

Posts: 15
Registered: ‎08-26-2010
My Device: None
My Carrier: None

Re: Blackberry code signing - Lost Password

Hi, sorry re open open an old thread, just wonderinng if you got any success from the devsupport email address? I emailed them on monday, got an incident number but not heard anything since.


Going down the other route of the csk file. I do have this file, but i'm trying to workout how i can decrypt it to get my password back.





Regular Contributor
Posts: 54
Registered: ‎03-11-2010
My Device: bold 2
My Carrier: Software engineer

Re: Blackberry code signing - Lost Password

Hi..I have the same problem...I lost my private key...how did you fix that? 



BlackBerry Development Advisor
Posts: 15,882
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Blackberry code signing - Lost Password

This is an old thread... but since it's one of the top results in a Google search, I wanted to provide an answer here.


It is not possible to recover your password for BlackBerry Code Signing Keys.  However, you can choose a new one if you reinstall your keys.  The first thing you'll need to do is order a new set of keys (free of charge) using the following form.




Before installing your keys, search for and delete the files below that will be present within the installation directories of the various BlackBerry development tools (location will vary by tool).






You will now be able to install your new CSI files and choose a new password.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Posts: 83
Registered: ‎02-05-2012
My Device: PRIV
My Carrier: T-Mobile

Re: Blackberry code signing - Lost Password

If I Install a new set of keys, will I be able to update my existing applications? I ask because I recently had an issue where I uploaded an unsigned .bar file, then when I tried to upload a signed version it complained about the PackageID.


Will I need to create new App definitions to use the new keys?



Posts: 83
Registered: ‎02-05-2012
My Device: PRIV
My Carrier: T-Mobile

Re: Blackberry code signing - Lost Password

Last week I wrote a Password Recovery utility which helped me find my lost password. I released it Open Source (MIT License) today. Hopefully it can be useful to somebody.


Here's a Link where you can go to get more information (boredwookie.net). A Download link to the utility can be found at the Bottom of the page.


Note: This will only work if you remember something about your password. It will take some time to run, too.


In my case I was able to discovery my password after letting it run for 3 days running a few instances on a few machines. My problem was that I fat-fingered the keystore password when I set it up. There was an extra 'b' in my password that I didn't know about until the utility found the real password.

New Developer
Posts: 35
Registered: ‎12-06-2009
My Device: Bold 9930, PlayBook
My Carrier: Sprint

Re: Blackberry code signing - Lost Password