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inside custom component

Java Development

New Contributor
Posts: 2
Registered: ‎11-05-2012
My Device: Javelin 8900
My Carrier: 2348054807297

Buttons not working

Please can anyone help. I have developed an app using netbeans and it works fine on my BB but the buttons dont work on some other phones like bold 9900. It cant be clicked. 


I have no idea why this happend since it works ok on my 8900


any help will be appreciated 



Posts: 19,636
Registered: ‎07-14-2008
My Device: Not Specified

Re: Buttons not working

We would just be guessing without reviewing the code.  Can you create a sample screen, with just a button in it, and paste that code (including the Button class) in here so that we can test it too?


Normal reason for this sort of issue is differences between touch screen and non touch screen.  Does it work if you click using using the trackpad on the 9900?

New Contributor
Posts: 2
Registered: ‎11-05-2012
My Device: Javelin 8900
My Carrier: 2348054807297

Re: Buttons not working

Thanks peter_strange for your response


Actually, i got the complain from the appworld guys. 


You might be right that it has to do with the touch screen since some of the phones with the complain are touchscreen


here is the message from the appworld guys


"I tested your app on the BlackBerry Smartphones 8520, 8530, 9300, 9330, 9350, 9360, 9800, 9810, 9850, 9860, 9900, and 9930. After I launched the app, I realized that all of the buttons on the main page can't be clicked. Please fix this issue."


This is the definition from netbeans


public StringItem getStringItem20() {
if (stringItem20 == null) {
stringItem20 = new StringItem("", "Continue", Item.BUTTON);