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New Developer
Posts: 2
Registered: ‎07-15-2008
My Device: Not Specified
Accepted Solution

Can we recorver code signing information if system crashes?

Hello,
Currently we have blackberry code signing information set up on one machine but that machine is crashed due to system failure and it is not recoverable. The only solution to this problem is to format the machine.

How can we save signing information?

Can we install same certificates on the same machine by just changing hard disk?

Or do we have to go for new certificates?
Retired
Posts: 179
Registered: ‎07-14-2008
My Device: Not Specified

Re: Can we recorver code signing information if system crashes?

If you are unable to access the information on the hard drive then it is safe to say that your keys are lost at this point.  It would be easiest to have your keys "re-generated" which can be done by emailing devsupport@rim.com with the following information:

 

Originally Registered Name:

Originally Registered Company Name:

Originally Registered Email:

Originally Registered PIN:

 

They will find your old keys and generate a new set for you free of charge.

 

Mike Kirkup
Director, Developer Relations
New Developer
Posts: 5
Registered: ‎11-10-2008
My Device: Not Specified

Re: Can we recorver code signing information if system crashes?

you mention about machine..

 

i confused aobut terminlogy of machine

 

1. machine is real devices blackberry

2. machine is dekstop computer or laptop computers that i use to coding blackberry application

 

 

which one is true ?

 

 

 

BlackBerry Development Advisor
Posts: 15,723
Registered: ‎07-09-2008
My Device: BlackBerry PRIV
My Carrier: Bell

Re: Can we recorver code signing information if system crashes?

Signature keys are stored on a PC, not BlackBerry handheld.  So in this case machine would refer to a PC.
Mark Sohm
BlackBerry Development Advisor

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